Refund Policy

Transparency • Trust • Integrity

At The Billion Investers, we value the trust you place in us. Our refund policy ensures transparency, fairness, and professionalism in every transaction, providing confidence for all our customers.

1. Eligibility for Refunds

Refund requests are accepted within 7 days of your transaction. To be eligible, the following conditions must be met:

Payment was made via official channels of The Billion Investers.
No product or service has been used or damaged.
Valid proof of purchase or transaction reference is provided.

2. Processing of Refunds

Approved refunds will be processed within 5–10 business days to your original payment method. Processing time may vary depending on your bank or payment provider.

3. Non-Refundable Transactions

Used or damaged products.
Shipping and administrative fees.
Custom or personalized items.

4. Cancellation Policy

Order cancellations must be requested before dispatch. Once a product has been shipped, cancellations or refunds cannot be processed.

5. Contact Information

For any refund-related queries, please contact us through the official communication channels listed below:

📧 Email: investersaccess@thebillioninvesters.com
📍 Address: Khwaja Vasahat, Miraj, Maharashtra
📞 Phone: +91 9421198891
🕒 Business Hours: 08:00 AM – 04:00 PM

Privacy Policy

Your Privacy • Our Priority

Welcome to The Billion Investers (“we,” “our,” “us”). We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your data when you visit or purchase from our website.

1. Information We Collect

Personal details like name, email, phone number, and address.
Payment details processed securely through third-party gateways.
Technical information (IP address, browser, cookies).
Communications you send via our forms or support.

2. How We Use Your Information

To process and deliver your orders.
To improve our website, products, and services.
To communicate updates, offers, or support.
To ensure security and prevent fraud.

3. Sharing of Information

We share limited data with trusted third parties such as shipping partners (e.g., Shiprocket) and payment gateways. We never sell your data for profit.

4. Cookies

Our site uses cookies to personalize your experience and analyze website traffic. You can disable cookies through your browser settings.

5. Data Security

We implement strong encryption and secure servers to safeguard your personal data. However, no method of transmission is 100% secure.

6. Your Rights

You may request to access, update, or delete your personal data at any time by contacting us.

7. Contact Us